How does the Bonus Point Bank work? How is my Bonus Point Bank account kept secure? How do I keep track of my classroom Bonus Points? What should I do with the paper Bonus Points I have now? What happens if I find or receive more paper Bonus Points later? How does my class share Bonus Points with another class? What happens if I change schools?   How does the Bonus Point Bank work? When you use electronic Bonus Points, we automatically deduct the exact amount used. There's no need to keep track of returned paper Bonus Points. Previously earned paper Bonus Point certificates can be deposited or you can keep them and continue using them with your orders — it's your choice! However, DO NOT throw away paper Bonus Point certificates. We do not keep track of undeposited paper Bonus Point certificates. Please note: the Bonus Point Bank cannot accommodate negative balances. Back to Top How is my Bonus Point Bank account kept secure? Because your class account is set up with a unique Customer Number and PIN Number, you will have secure access to your classroom Bonus Point account. Your Customer Number is printed above your name on the back of your Book and Software Club catalogs. Your PIN Number is printed in the "Special Messages" area of the packing list. You will need your PIN Number to share Bonus Points with another class in your school or to open a new account if you change schools. Back to Top How do I keep track of my classroom Bonus Points? Every time your class orders, you will receive a packing list that provides a detailed Bonus Point Order Summary. Click here for a tour of the packing list. You may also check your classroom Bonus Point balance by phone. Simply call our interactive voice response system 24 hours a day at 1-877-BonusPoint (1-877-266-8776). To speak to a Customer Service Representative, please call Monday to Friday 6 a.m. to 11 p.m. CST or Saturday 8 a.m. to 5 p.m. CST. You may use our interactive voice response system to check your classroom Bonus Point balance, verify recent Bonus Point transactions, or request a Bonus Point Bank statement. Back to Top What should I do with the paper Bonus Points I have now? Either deposit your existing paper classroom Bonus Points into your Bonus Point Bank account or retain them for future use. To deposit paper Bonus Point certificates: Mail Orders: Simply attach certificates to your class order, fill in the number of Bonus Points enclosed in the "Bonus Points Enclosed" section of your Classroom Order Form, and mail in the certificates with your class order. For Online, Phone or Fax Orders: Paper Bonus Points must be deposited into your Bonus Point Bank account before you can use them to select Bonus items on an online, phone or fax order. Simply mail in Bonus Point certificates you wish to deposit with your payment and fill in the number of Bonus Points enclosed on the payment stub of your envelope. You may wish to keep photocopies of the certificates you deposit for your records. Do not throw away your undeposited paper classroom Bonus Point certificates. We do not keep track of undeposited paper Bonus Point certificates. Back to Top What happens if I find or receive more paper Bonus Points later? You may deposit them in your account by attaching them to your next class order. Be sure to write the number of Bonus Points enclosed in the "Bonus Points Enclosed" section of your Classroom Order Form. If ordering online or by phone or fax, enclose Bonus Point certificates you wish to deposit with your payment and fill in the number of Bonus Points enclosed on the payment stub of your envelope. These paper Bonus Points will be added to your electronic account. Paper Bonus Point certificates may be deposited at any time.  Simply enclose certificates in your payment envelope.  Remember to fill out the Order Payment Stub with your account information and the number of Bonus Points enclosed. Please note: Bonus Points must be deposited into your account prior to using them on an online, phone or fax order. Back to Top How does my class share Bonus Points with another class? Simply call 1-877-BonusPoint (1-877-266-8776) with your Customer Number, your PIN Number, and the Customer Number of the teacher with whom you would like to share classroom Bonus Points. Customer Service Representative will adjust both accounts to reflect the transfer. Please Note: Bonus Points may only be shared with other classrooms in the same school. Back to Top What happens if I change schools? Simply call us at 1-877-BonusPoint (1-877-266-8776), with your Customer Number and PIN number. To get started in your new school, we will give your new classroom the same number of Bonus Points as were in your previous classroom account. We can also update your new classroom account information with your new school name, address, class size, and grade level. Please also tell us the name of your replacement so that we may open her/his account with the correct number of classroom Bonus Points. Remember, we will not be able to set up your new classroom account with any Bonus Points unless you call us to let us know that you have moved. Back to Top

Access Your Bonus Point Bank Account CALL TOLL FREE 1-877-BonusPoint (1-877-266-8776) check your balance verify transactions request a statement Have you Moved? Let us know so we can credit your account. Call: 1-877-BonusPoint (1-877-266-8776)