About Parent Ordering Online

Overview
Start a New Order
Tell Parents
Receive Student Orders Online
Submit Your Class Order
FAQs

Overview
Save more time on your next class order by giving parents the option to send orders to you online! Here's how it works:

1. Start a New Order
Before you distribute the latest Club flyers to students, log in to Clubs Ordering Online and choose, "I want to give parents the option to send orders online or at school." You can then make the flyer available for online ordering.
2. Tell Parents
Let parents know about the new option to order online — and remind them that you'll still accept orders placed at school, too.
3. Receive Student Orders Online
See orders parents sent online when you log in to Clubs Ordering Online — they're automatically added to your class order.
4. Submit Your Class Order
Enter orders received at school and submit your entire class order to Scholastic.

Start a New Order
You have two options when you are ready to start an order:

Give parents the option to send orders online or at school.
Start a new order here if you:

• have not yet handed out the latest Club catalog flyers to students.
• need to save time — orders you receive online are added to your class order automatically
• want to reduce the hassle of handling cash — parents ordering online pay Scholastic directly via credit card

After clicking "start," follow a few easy steps to make catalogs available to parents online and set up your order.

Enter orders only received at school.
Start here if you:

• have already collected student orders at school (and did not give parents the option to order online from the Club catalog)
• are placing an order for yourself only

After clicking "start," choose the catalog you're ordering from and follow the regular online-ordering process.

How to Make Club Catalog Flyers Available to Parents Online

After you choose "Give parents the option to send orders online or at school," you will start a new order for each Club catalog that you want parents to have the option to order from online.

• Enter the catalog code for the catalogs
• Select a due date — when parent must send their online orders to you (Parents will not be able to order after this date unless you change the due date.)

Parents will be able to view all the information from the catalogs you selected (titles, descriptions, prices, etc.) by logging onto a secure My Clubs Ordering Page.

About My Clubs Ordering Page

A special My Clubs Ordering Page has already been set up for your class. This is a secure page where your students and their parents will go to browse the flyers and place their orders.

How to Personalize My Clubs Ordering Page
You can write a personal message to your class on My Clubs Ordering page. Or, you can use the general default message that we've provided.

• Create a secure, private Class Name and Password that parents and students can use to log in.
• Preview the My Clubs Ordering Page and see the catalog flyers available to parents online.

Tip: Include recommended titles in your welcome message.

Tell Parents

Tell parents that ordering from Clubs is even easier because they can now send you their child's orders online and use a credit card.

• no lost order forms
• no worrying about lost cash or checks
• convenient options that encourage ordering from clubs

What Parents Need to Know
Send home a letter with the Club catalog flyers. Print our ready-to-use letter after you personalize the My Clubs Ordering Page, or create your own. Include:

• Page Address/URL
• Class Name
• Class Password
• Details on how to order online
• Order due date
• A reminder that they can still send order to you at school

How Parents & Students Order Online

Let parents and students know how easy it is to send their orders to you online. Here's how it works:

• Using the Class Name and Password you created, parents and students log in to the My Clubs Ordering Page.
• They browse the titles. All the information from the flyers is available online (title, description, prices, etc.).
• They choose the titles they want, and parents send their order to you with a credit card payment.
• Credit card payments will be sent directly to Scholastic when you submit the entire class order.
• All orders are delivered to your classroom about two weeks after you place the class order.

Remember, you still earn Bonus Points with every class order.

Receive Student Orders Online

Student orders you receive online are automatically added to the class order you started.

• Log in to Clubs Ordering Online to see student orders sent online. These are included in your saved class order.
• Click on the saved order to see details, including the students' names and titles they ordered.
• Add to the class order any orders you receive at school.

Submit Your Class Order

Parents and students can send their orders to you, but Scholastic does not receive the orders until you submit the entire class order.

• After receiving all online orders and entering all orders received at school, click "Review My Order."
• Check that all items have been entered and note the "Total Due" (this is the total due for your own items and/or student orders received at school).
• Proceed to Checkout to submit your class order to Scholastic with a payment for the Total Due. (Credit card payments made by parents will be automatically submitted to Scholastic.)

Your order will be delivered to your classroom within two weeks.

FAQs

Where will my order be delivered?
Your order will be delivered directly to the classroom, just like when you order from the paper catalog flyer. Your child's teacher will distribute the items directly to your child.

When will I receive my order?
Once your child's teacher submits the class order, the items will arrive in the classroom in less than two weeks.

Will my child's teacher see my credit card information?
No. Billing information is submitted to Scholastic only, using Scholastic's secure server and the latest technology to protect credit card information. We guarantee secure commerce transactions by encrypting all credit card information so that it cannot by read as it travels to our ordering system. Once it is received, it is stored in a location not accessible via the Internet.

Will other parents see what I have ordered online?
No. Your title selections are completely secure and will only be sent to your child's teacher.

Can I pay by cash or check when ordering online?
No. You must use a credit card (VISA, MasterCard, American Express, or Discover) to place a Club order online.

When will my credit card be charged?
Your credit card will not be charged until the items you have ordered have been shipped to the classroom.

What if there is a problem with a product I have ordered?
If you encounter a problem with any product you have ordered, please return the item to your child's teacher. The teacher will return it to Scholastic and an exchange or a refund will be sent to the teacher to give to you. If a refund is requested, a check will be issued, your credit card will not be reimbursed.

Who do I contact about billing problems?
If you have a problem or a question regarding billing, please contact Scholastic directly. Customer service can be reached at 1-800-246-2986 Monday-Friday 6 a.m.-11 p.m. CT, Saturday 8 a.m.-5 p.m. CT, or e-mail us at bookclubs@scholastic.com.

Can I return an item?
Yes. Every purchase comes with Scholastic's unconditional satisfaction guarantee. If you are not completely satisfied with an item, you may return it for an exchange or full refund — no questions asked. Simply return the item to your child's teacher.

How do I redeem coupons my child has earned?
Currently, coupons cannot be redeemed when ordering online. If you would like to use any coupons with your order, please fill-out the coupons and present them to your child's teacher to include with the class order.

 

To get started, sign in to scholastic.com/clubs