Technical Support

Welcome to the READ 180 Technical Support page. Before you get started, determine which version of the READ 180 program you’re using. See the box at below right for assistance. Below you will find a number of options to help resolve your technical questions:

For more information or to order Scholastic Technical Support Plans: Call Customer Service at 1-877-234-READ or Download Order Form (PDF)

Scholastic Education Software Life Cycle Policy Policy (PDF) Announcements (PDF)     Technical Overview Guides & Tech Specs Go Now     Check out our interactive Frequently Asked Questions. Go Now     Software Updates Go Now     Get live technical support online with our Web chat Go Now     Send an email to our Technical Support staff. Go Now     If you prefer, you can call our telephone support center, Monday–Friday from 7:00 AM–8:00 PM EST and speak directly to a Technical Support Specialist. Enterprise Edition Users (see box at right) Call: 1- 800-283-5974 Version 1.6 (or earlier) Users (see box at right) Call 1-800-927-0189		Before You Begin Determine which version of READ 180 you have. If your start-up page looks like this, you are using Enterprise Edition. If your start-up page looks like this, you are using Version 1.6 or earlier. Still Not Sure? Call: 1-800-927-0189