There are a number of ways to obtain technical support for your Scholastic Reading Counts! program.

Email your question to Tech Support.

Utilize live Web chat to connect with our Technical Support Specialists.

Call 800-558-8392, Monday–Friday from 7:00AM–8:00PM EST and speak directly to a Technical Support Specialist.

Do you have any suggestions for how to improve Scholastic Reading Counts! ?

Please send us an email, indicate that you have a product improvement suggestion, and let us know what you would like to see in Scholastic Reading Counts! We appreciate your opinion!

Here are some pertinent reference documents for helping you implement your program.

Scholastic Education Software Life Cycle Policy
Policy (PDF)
Announcements (PDF)

Information on Moving Accelerated Reading data to Scholastic Reading Counts! Enterprise Edition (PDF)

Enterprise Edition Documentation Updates
Download the addendum to the Scholastic Reading Counts! Enterprise Edition v1.4a Software Manual (PDF)
Download the Documentation Update for Scholastic Reading Counts! Enterprise Edition v1.4a (PDF)
Download the addendum to the Scholastic Reading Counts! Enterprise Edition v1.2 Software Manual (PDF)
Download the Documentation Update for Scholastic Reading Counts! Enterprise Edition v1.2 (PDF)
Download the addendum to the Scholastic Reading Counts! Enterprise Edition v1.1 Software Manual (PDF)
Download the Documentation Update for Scholastic Reading Counts! Enterprise Edition v1.1 (PDF)

SAM Data Dictionaries for the Enterprise Edition
Download the SAM Data Dictionary for Enterprise Edition v1.7 (XLS)
Download the SAM Data Dictionary for Enterprise Edition v1.4a (XLS)
Download the SAM Data Dictionary Readme for Enterprise Edition v1.4a (PDF)
Download the SAM Data Dictionary for Enterprise Edition v1.2 (PDF)
Download the SAM Data Dictionary for Enterprise Edition v1.1 (PDF)